Full Refund if Your Order Doesn’t Arrive
We know waiting for your order can be frustrating. That’s why we guarantee delivery or your money back, no questions asked.
How it Works:
- Standard delivery timeframes: up to 75 days (90 days for select international locations).
- Refund eligibility: If your order does not arrive within the expected timeframe, you are eligible for a full refund.
Exceptions:
Refunds may not apply if:
- Incorrect shipping information: was provided.
- Delays due to external circumstances: caused by factors outside our control (customs, natural disasters, etc.).
We strive to resolve any shipping issues quickly and fairly.
Full Refund if Your Order Doesn’t Arrive
We know waiting for your order can be frustrating. That’s why we guarantee delivery or your money back, no questions asked.
How it Works:
- Standard delivery timeframes: up to 75 days (90 days for select international locations).
- Refund eligibility: If your order does not arrive within the expected timeframe, you are eligible for a full refund.
Exceptions:
Refunds may not apply if:
- Incorrect shipping information: was provided.
- Delays due to external circumstances: caused by factors outside our control (customs, natural disasters, etc.).
We strive to resolve any shipping issues quickly and fairly.
Refund or Keep Items if Not as Described
Your satisfaction with our creative products matters. If an item is significantly different from its description, you have flexible options:
- Full Refund: Return the product and receive a complete refund.
- Partial Refund: Keep the product and receive a partial refund if minor differences are acceptable.
How it Works:
- Contact our Customer Support team: at [email protected].
- Discuss the issue: and choose whether to return the product or keep it with a partial refund.
- Full refunds: Items must be returned in their original packaging and unused condition.
Free returns are available in most countries, including the USA, UK, Australia, Canada, and across Europe. For other locations, return shipping costs may apply.
Refund or Keep Items if Not as Described
Your satisfaction with our creative products matters. If an item is significantly different from its description, you have flexible options:
- Full Refund: Return the product and receive a complete refund.
- Partial Refund: Keep the product and receive a partial refund if minor differences are acceptable.
How it Works:
- Contact our Customer Support team: at [email protected].
- Discuss the issue: and choose whether to return the product or keep it with a partial refund.
- Full refunds: Items must be returned in their original packaging and unused condition.
Free returns are available in most countries, including the USA, UK, Australia, Canada, and across Europe. For other locations, return shipping costs may apply.
Explore Our Footwear
From classic Oxfords and brogues to versatile moccasins and durable outdoor boots, Merkmak footwear is designed for those who value quality, comfort, and tradition in every step.
